Knewland Reviews
Knewland Customer Reviews (8)
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About Knewland.com Popular Products and Services?
Knewland.com is known for its handmade custom ball jointed doll dresses, which are a favorite among BJD enthusiasts. The store also offers mohair wigs, resin eyes, and shoes tailored for popular doll brands like Volks, Smart Dolls, Blythe, and OB dolls. These products are highly sought after for their quality and the customization options they provide for doll collectors. Additionally, Knewland.com provides size guides and makeup guidance for BJD dolls, enhancing the overall service experience for customers in this niche hobby.
About Knewland.com Payment Method?
Knewland.com accepts PayPal and Credit Cards as payment methods. PayPal provides a safer, easier way to send and receive money online. When selecting PayPal as the payment method, customers will be linked to the PayPal site where they can make payment. PayPal can be used to purchase items by Credit Card, including Visa, MasterCard, Discover, and American Express.
Knewland.com Return Policy?
Knewland.com's return policy allows customers to cancel orders within 24 hours. For refunds or reshipments, requests can be made if the items are not received due to delivery failure, if the wrong item is received, or if items are broken during shipping. Refund requests must be submitted within 14 days after receiving the shipment. However, refunds are not issued if the order does not arrive due to factors within the customer's control or exceptional circumstances outside of the store's control. To return a product, customers should mail it to the provided return address and will be responsible for their own shipping costs, which are non-refundable. The shipping policy details that once the packaging and shipping process has started, orders can no longer be canceled. The time and cost for an exchanged product to reach the customer may vary depending on their location.
What are the prices like on Knewland.com?
Prices on Knewland.com are varied, reflecting a range of BJD clothes and accessories. Customers can enjoy a 10% discount sitewide using a promotional code. Items such as Red Daisy Doll Clothes with Headwear are priced at $92.00, and other handmade clothes, dresses, wigs, shoes, and eyes for BJD dolls are available from over 20 doll artists. Prices for different products can be found on the website, with some items like dresses priced at $148.00. The site offers a diverse selection of over 1000 handmade items for BJD dolls of all sizes and types.
Is there a refund policy for payments made on Knewland.com?
Knewland.com offers a refund policy for payments made on their site. Orders can be canceled within 24 hours of payment, and customers must contact the company within this time frame for any changes or cancellations. Once the packaging and shipping process has begun, orders cannot be canceled. For refunds, customers can request them if they do not receive their items due to delivery failure, receive the wrong item, or if the items are damaged during shipping. Refund requests must be submitted within 14 days after receiving the shipment. The refund will be processed through the primary payment route, and the time frame for the refund to be completed may vary depending on the payment method used.